During the beginning of the iPhone Apps area a lot of multi-protocol messengers came out. They allowed the users to use one application to chat via MSN, ICQ, Jabber and others. For most of these clients a new account had to be created – the service provider would then store the username/password of the IM services.
So far, so good.
Now, after testing some different applications for a while, I decided I don’t need some of them so I removed the applications from the iPhone. But the Websites still have an account which stores all my MSN, ICQ, … passwords, right?
For most providers it was not a big deal to remove or delete the account – the “hardest” was to write a mail to the support to get a hidden URL where I could request removal.
Not so for eBuddy. They simply don’t offer any way to remove an account. Yes, I can remove all IM service accounts from the eBuddy-account, but I cannot remove the eBuddy account itself. I also tried sending various mails to feedback@ebuddy.com, pr@ebuddy.com or privacy@ebuddy.com – all unanswered, even after several reminders.
So I can only recommend to think twice before creating an account with eBuddy – there is no way to opt out and it seems there there is no support at all!